Phone Enrollment | 888-350-4209
Customer Service | 888-676-9496
Welcome
Employee Benefits Website
Welcome
Employee Benefits Website
Roanoke County Public Schools holds an Open Enrollment period each year. During Open Enrollment, you may make changes without a Qualifying/Life Event.
​
The 2026 Open Enrollment period is April 20th – May 11th. Your changes will be effective July 1, 2026, and any deductions associated with these changes will be reflected on your July 15, 2026, paycheck.
​
How To - Benefit System Instructions
​
Benefits Call Center (Enrollments)
888-350-4209
​
Customer Service & Benefits Questions
888-676-9496
What's New in Benefits for 2026
Need to enroll?
888-350-4209
Monday - Friday (8:00am - 6:00pm EST)
Summaries & Forms
Plan Resources & More
Important Information
Medical
-
KeyCare 1000 PPO
-
HealthKeepers 2000 HMO
-
HealthKeepers 3400 HMO
Additional Medical Resources & Value Added Benefits
​
Dental
​
​
Vision
​​
Flexible Spending Accounts (FSA)
​​
​
Health Reimbursement Account (HRA)
​​
Health Savings Account (HSA)
​
Disability
​​
Videos
Valuable Benefits, Valuable People
Benefits Offered
Contacts
Benefit Contacts At-A-Glance
Innovative Insurance Group
Customer Service & Benefits Questions
1-888-676-9496
customerservice@thinkinnovative.net
​
Medical
Anthem Blue Cross and Blue Shield
1-833-388-1400
​
Prescription Anthem
1-833-419-0530
Dental
Delta Dental Insurance Company
1-800-237-6060
​
Vision Anthem
1-866-723-0515
Short Term Disability (STD)
The Standard
Long Term Disability (LTD)
The Standard
Health Reimbursement Account, Flexible Spending Accounts, Health Savings Accounts
Empower
1-855-756-4738
Employee Assistance Program
Mainstream
1-540-966-5808
Long Term Care
Genworth
1-866-859-6060
Deferred Compensation (403(b) and 457)
Empower
1-800-701-8255
www.empowerretirement.com/participant
​
Retirement
VRS
1-888-827-3847
Basic Group Life
Securian
1-800-441-2258
Optional Group Life
Securian
1-800-441-2258
Phone Enrollments
Live 1:1 Enrollments
Do you have questions or need to make changes to your benefit elections?
Contact See My Benefits Online (SMBO) for any questions and information regarding enrollment and plan details:
​
888-350-4209
Monday – Friday | 8:00AM – 6:00PM EST
Customer Service & Benefit Questions
Your Benefits, Simplified!
Introducing Our Partnership with Innovative Insurance Group
​
We’re excited to announce a new partnership designed to make your benefits experience smoother, clearer, and more convenient than ever!
Innovative Insurance Group (IIG) will be our go‑to partner for benefit guidance, enrollment support, and ongoing assistance.​
​
customerservice@thinkinnovative.net
​
888-676-9496
